Terms & Conditions
Welcome to the My Eco Hub website (“Website“). My Eco Hub provides services to you subject to the notices, terms and conditions set forth in this agreement. When you use any of our services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. Accessing, browsing or otherwise using the website indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.
Information About Us
www.myecohub.com is a website operated by My Eco Hub (“My Eco Hub”, “we” or “us”), incorporated and registered in Ireland, whose registered office is at Block A, ORS Building, Marlinstown Office Park, Mullingar, Co. Westmeath, Ireland. VAT No: IE2973399LH. Our trading address is Block A, Marlinstown Office Park, Mullingar, Co. Westmeath, Ireland. Our telephone number is +353 86 256 8544.
Unacceptable uses of the Website include, but are not limited to:
- Disseminating unlawful, libellous, abusive, threatening, obscene or otherwise objectionable material and material that encourages a criminal offence or results in civil liability.
- Gaining unauthorised access to the Website, servers, databases and other computer systems.
- Interfering with, disrupting or damaging networks or websites connected to the Website; interfering with other people’s use and enjoyment of the Website; introducing viruses, trojans, worms, spyware, adware or other similar material that will interfere with the Website and other people’s use of it.
- Damaging or disrupting any part of the Website, any equipment on which the Website is stored or any software used for the provision of the Website; attacking the Website via a denial-of-service attack or a distributed denial-of-service attack.
- Using data mining, robots or similar data gathering and extraction tools; creating or publishing your own database featuring all or substantial parts of the Website.
- Making, transmitting or storing any copyrighted materials without prior permission of the owner.
- Transmitting, or procuring the sending of, unsolicited or unauthorised advertising or promotional material.
Breaching any applicable local, national or international laws, regulations or codes of practice; breaching any laws concerning the use of public telecommunications networks.
Overseas Shipping (outside of Ireland)
Our Website is only intended for use by customers resident in Ireland. We can, at our sole discretion, accept orders from individuals located outside of Ireland and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order if these costs are not acceptable. If we agree to supply any Goods ordered from the Website for delivery outside of Ireland, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order. When shipping products internationally, please be aware that cross-border shipments are subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.
Gaining Access to Our Services
Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Website without notice (see below). We will not be liable if, for any reason, our Website is unavailable at any time or for any period. We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time. If the need arises, we may suspend access to our Website and our Service, or close them indefinitely. We make no representation or warranty of any kind, express or implied, that the Website will be available, timely or error-free; or that defects will be corrected. While we do all we can to keep the Website and its servers free of viruses or bugs, we cannot guarantee their absence at all times.
While we do our best to keep everything up to date, any of the material on our Website or our Service may be out of date at any given time, and we are under no obligation to update such material. All prices and descriptions supersede all previous publications.
By completing an order on this Website you signify that you are over 18 or, if under 18, that you have a parent or guardian’s permission to register with and purchase the Goods from this Website in conjunction with and under their supervision.
You are able to access parts of the Website without having to register any details with us. Certain areas of this Website are available for registered users only.
You are responsible for making all arrangements for you to have access to the Website. You are also responsible for ensuring that everyone who gains access to the Website through your internet connection is aware of, and complies with, these terms.
Creating An Account
To create an account on the Website you just need to enter your email address and create a password on our Log In page. By registering on the Website you undertake that all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects. You are responsible for all actions taken under your account. You will receive a confirmation via email when your account is created.
When you log in to your account, you will be able to do the following:
- Proceed through checkout faster when making a purchase
- Check the status of orders
- View past orders
- Make changes to your account information
- Change your password
- Store alternative addresses
You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact email@example.com straight away to let us know. We can deactivate your account at any time.
Suspension & Termination
Breaching the terms of these Conditions or fraudulent/illegal activity on the Website may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your access to the Website;
- issuing of a warning to you;
- legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.
Intellectual Property Rights
The content of the Website, including techniques, source codes, data, technical information and the style or presentation, is protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our Website in any way except for your own personal, non-commercial use.You may only use any content as is permitted using the functionality of the Website. Any other use of the material and content of this Website is strictly prohibited. We acknowledge that Goods sold by us, as well as the Website content, may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. No licence is granted to you to reproduce copyrighted material unless with the prior permission of the copyright owner.
Information about you and your visits to our website
allowing affiliates, agents or contractors who assist us, for instance in processing transactions, delivering orders or in other tasks. Our agents and contractors are under strict contracts with us to use your information only to the extent necessary to perform the services they are providing to us, upon our instructions;
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent directly from Easy Eco Steps. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).
Links From Our Website
Where our Website contains links to other websites and resources provided by third parties, these links are for you to access at your sole discretion and risk. We have no control over the contents of those Websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Linking To Our Website
You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.
Any agreed link must be:
- To the Website’s homepage
- Established by an owner of a website or document, which does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or breaches the law in Ireland and the law in any country from which they are hosted
- Provided in such a way that does not suggest any form of association, approval or endorsement on our part where none exists
- Presented in such a way that is fair and does not damage our reputation or take advantage of it
We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.
Orders & Contract Creation
We reserve the right to make delivery of the Goods by installments. If the Goods are to be delivered in installments, each delivery will constitute a separate contract.
Nothing in these Conditions shall operate to deny or limit any of your rights as a consumer by law. In the event of conflict between the terms of the Contract and any such rights, the latter shall prevail in favour of you as a buyer who does not purchase Goods in the course of any kind of business.
All Goods offered for sale are subject to availability and subject to our acceptance of the order. No order shall be deemed accepted by us unless and until it is confirmed unconditionally by us via email.
The technical steps required to create the Contract between us are as follows:
1. You place the order for your Products on the Website by adding the products to your basket and pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
2. You fill in all the details required to complete a purchase and make a payment. You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.
3. We will send to you an order acknowledgement email detailing the products you have ordered. This is not an Order Confirmation. You should check that the details in this order acknowledgment are correct, and keep a copy of it.
4. You will receive an order dispatch confirmation for your order via email once your order has been shipped. The completion of the Contract will take place on the dispatch to you of the Goods ordered unless we have notified you that we do not accept your order, or you have cancelled it. The Contract will relate only to the Goods stated in the Order Confirmation. We will not be obliged to supply any other Goods which may have been in your order until you receive an e-mail confirming those goods.
You should check that the details in the Order Confirmation are correct, and keep a copy of it.
Non-acceptance of an order may be the result of one of the following:
- The product you ordered being unavailable.
- Our inability to obtain authorisation and confirmed receipt for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria set out in the Terms & Conditions.
The contract will be concluded in English.
Description of Products
Each product displayed for sale on the Website is subject to its product description which sets out additional Specific Conditions related to that Product; including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties and returns eligibility.
We will take all reasonable care to ensure that all details, descriptions and prices of Goods appearing on the Website are correct at the time when the relevant information is entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position exactly at the moment you place your order. We will notify you of any material changes to this information which shall be deemed to have been accepted by you unless we receive a notification in writing within 7 days upon notification. It is your responsibility to provide us with a valid e-mail address for such communications.
While we make every effort to provide accurate and helpful information, commentary and other materials posted on our Website are a guide only and not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.
“Order Price” means the price at which we have agreed to accept your order and is deemed inclusive of delivery charges and any VAT or other sales tax. “Delivery price” is quoted for delivery inIreland unless otherwise specified.
“Product Price” quoted on the Website is the sale price of the product that includes VAT or other sales tax which is chargeable on the sale of the Goods but exclude delivery costs and any costs related to importing products to a country outside the UK.
We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to change the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control. In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery. Delivery prices are for Irish delivery only unless otherwise stated.
All prices on our Irish store will be displayed in Euro.
By placing an order you agree to payment being charged to your debit/credit card account or electronic payment account as provided on the order form before the shipment of the Goods. Payment can be made by any major credit or debit card or through an electronic payment account as explained on the order form. However, we do not accept the following: Diners Club, JCB, Laser, Discovery. When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies. By accepting these Conditions you confirm that all the details you provide to us for the purpose of purchasing the Goods are correct and that the payment card you are using is your own.
Payment will be taken out of your account before delivery of the goods.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
The place for delivery of the Goods will be agreed between us and you during the checkout process, which may be an address other than billing address.
We offer standard delivery to anywhere in Ireland. We can, at our sole discretion, accept orders from individuals located outside Ireland and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order in case these costs are not acceptable.
Any dates quoted for delivery of the Goods are indicative only. Time for delivery will not be of the essence of the Contract and we will not be liable for any loss or expenses sustained by you arising from any delay in the delivery of the Goods however caused.
We comply with the Distance Selling Regulations. If no delivery dates are specified, the majority of orders will be delivered within 30 days of the original order date. However we cannot guarantee the delivery by the specified date.
You must inspect the Goods on delivery. If you are asked for your signature on delivery, you must examine the Goods before signing for it. A signature on that document will constitute conclusive evidence against you of receipt of the quantity of Goods indicated on that document free from any apparent defect or damage.
We reserve the right to deliver the Goods in instalments. If the Goods are to be delivered in instalments, each delivery will constitute a separate contract. You may not treat the Contract (as a whole) as repudiated if we fail to deliver any one or more of the instalments or if you have a claim in respect of any one or more of the instalments.
Cancelling Your Contract
You are entitled to cancel your order at any time prior receiving the Order Confirmation. After receiving the Order Confirmation you have a statutory right under the Customer Protection (Distance Selling) Regulations 2000 to cancel any order for Goods at any time prior receiving the Goods or up until seven working days after receiving them. If you exercise this statutory right to cancel and return the Goods in the original packaging with a copy of your invoice, we will provide a full refund on the price paid for the Goods and the original delivery charge. The following Goods are excluded from these regulations:
- Newspapers, magazines and other periodicals
- Bespoke or personalised goods
- Unsealed audio and video material or software
- Goods that deteriorate (such as food)
- Services already begun with your consent
You shall also have the right to cancel an order for Goods in the case of faulty or defective Goods at the earliest opportunity after you have discovered the fault or defect – as long as the fault is not due to misuse (including use contrary to the manufacturer’s instructions) or normal wear and tear. In all cases of cancellation, the notification to us must be made in writing within seven working days (or 30 days in the case of faulty, defective or wrongly delivered goods) and should include the order number and details of the claim. Upon receiving your cancellation notice, we will contact you providing all relevant instructions. You must then immediately return the Goods to us at your own cost and risk. In the case of faulty, defective or wrongly delivered goods we will refund the cost of return postage provided you provide proof of postal cost. Your refund will be paid on safe arrival of the Goods at our Premises. For more information on returning Goods, please see our Refunds and Returns guide.
We may cancel the Contract in the unlikely event that the price and/or description of an item listed on the Website has been incorrectly advertised. We will not be under any obligation to provide those Goods to you. If we discover the error before sending an Order Confirmation, we will at our discretion, either reject your order and notify you of such rejection, or inform you as soon as possible and give you the option of cancelling your order or reconfirming it at the correct price and/or description. If we discover the error after sending you an Order Confirmation we may, at our discretion and without incurring any liability to you, cancel the Contract provided that the error is, in our reasonable opinion, obvious and unmistakable and could have reasonably been recognised by you. We will notify you if we cancel the Contract and you will receive a full repayment of the amount paid to us as full and final settlement of all and any claims you may have as against us for non-delivery.
Returns & Refunds
All Goods which are returned by you to us must be returned with appropriate packaging and the original invoice. Since you are liable for damage to Goods due to insufficient packaging by you, the best option is to return them with the original packaging as supplied by us. The Goods must be in an unused condition (except only in the case of Goods which have been discovered upon use to be faulty) to ensure part or full refund in respect of such Goods. All returns need to be returned to the standard returns address provided on the delivery slip for a full refund to be possible. You will be liable for the costs of returning the Goods to us. Please retain a certificate of posting as proof of your return.
Your parcel is your responsibility until it reaches us, so we recommend using Registered Post. We cannot accept responsibility for parcels that get lost on the way to us.
In the case of faulty Goods, please ensure there is a copy of the postal cost receipt returned with the faulty item(s) so that we can reimburse this amount. Please do not return by courier as we will not accept full courier charges.
We will issue you with a refund for the price you paid for the Goods on receipt of the returned Goods and always within 30 working days of the notice of cancellation. Once processed, a refund may take up to 4 days to appear in your account.
In the case of a valid claim for faulty, defective or wrongly delivered Goods, we will refund to you the Order Price (or in the case of an order containing multiple items, the relative proportion of the Order Price) within 30 days. We will have no further liability to you in respect of the matters referred to in this condition.
In the event that we accept an order from you and that for reasons beyond our control we are unable to supply the Goods ordered by you then you will be offered a similar Good of equal or higher value or if preferred a full repayment of the amount paid to us as full and final settlement of all and any claims you may have as against us for non-delivery.
You accept that e-mail and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
Risk & Property
Risk of damage to or loss of the Goods will pass to you on receipt of delivery at the agreed address. Notwithstanding delivery and the passing of risk in the Goods, property in the Goods will not pass from us until we have received in cleared funds full payment of the Order Price and all other sums which are due, owing or payable by you to us in respect of the Contract or any other Contract between us and you.
We have taken every care in the preparation of our Website and providing our services. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Website. If we are informed of any inaccuracies on our Website we will attempt to correct this as soon as we reasonably can.
To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Website or our services, and any Website linked to our Website and any materials posted on it.
We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet.
We will not be liable in any way for loss, damage, costs or expenses (including, but not limited to, loss of reputation, office time or profit) arising directly or indirectly from any failure or delay in performing any obligation under a Contract by reason of any event or circumstance outside the reasonable control of the Seller, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.
This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law. Except as provided in this condition, we will not be liable to you for any indirect or consequential loss or damage, costs, expenses (including loss of data, reputation, office time or profit) or other claims for compensation whatsoever arising out of or in connection with the sale of the Goods or their use or resale by you.
You agree to hold us, our officers, directors, employees and suppliers, harmless against all claims, including losses, legal and administrative costs, arising out of a breach of these terms and conditions by you or any other person visiting the Website using your personal information with your authority.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Jurisdiction & Applicable Law
These Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
If you have any comments or concerns related to our Website and services, please contact firstname.lastname@example.org, or write to us at: Block A, ORS Building, Marlinstown Office Park, Mullingar, Co. Westmeath, Ireland